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CANCELLATION POLICY

We understand that life happens, error happens, and plans may change. As a small business with 6 rooms, we kindly requested to read and understand our cancellation policy prior to making a reservation to avoid any misunderstandings. Below are our general cancellation policies. Please note, different policies might apply to your booking. Please refer to your booking confirmation for cancelation details of your reservation.

DAILY RATES - ADVANCE PURCHASE RATE (APR) CANCELLATION POLICY:

Our Daily Rates or Advance Purchase Rates (APR) are discounted rates and are made with the condition that they are prepaid and are completely non-refundable. Bookings with our APR Rates cannot be modified or cancelled free of charge, and no refunds will be made. If you cancel the booking, or if you are a no-show, you will still be charged the full amount of your booking.

NON-PEAK DATES (NOV-APR) CANCELLATION POLICY: 

 

For individual reservations of fewer than 2 rooms and for those not classified as group bookings, we apply the following cancellation guidelines:

  • Cancellations Made 7 Days Prior to Arrival: No cancellation fee will be charged.

  • Cancellations Made Less Than 7 Days Before Arrival: A cancellation fee equivalent to 100% of the first night's stay will be charged.

  • Cancellations Made Within 72 Hours of Arrival: The total amount for the reservation will be charged.

  • No-Shows: The total reservation amount will be charged. This policy also applies to bookings made with incorrect dates.

  • Early Departures After Check-In: The total amount for the scheduled stay will be charged and is non-refundable.

 

**Bookings Made Within 7 Days of Arrival**: These reservations are non-cancellable. Any modifications to the booking must be made at least 7 days before the scheduled arrival and are subject to a $50 rebooking fee.

**Please refer to your booking confirmation for cancelation policy details on your reservation.

PEAK DATES (MAY-OCT) CANCELLATION POLICY: 
 

On some peak dates through the year (May-October), different cancellation policies will apply to all bookings  except DAILY RATES (APR) as per follow:

  • Cancellations Made 14 Days Prior to Arrival: No cancellation fee will be charged.

  • Cancellations Made Less Than 14 Days Before Arrival: A cancellation fee equivalent to 100% of the first night's stay will be charged.

  • Cancellations Made Within 7 Days Before Arrival: The total amount for the reservation will be charged.

  • No-Shows: The total reservation amount will be charged. This policy also applies to bookings made with incorrect dates.

  • Early Departures After Check-In: The total amount for the scheduled stay will be charged and is non-refundable.

 

**Bookings Made Within 14 Days of Arrival**: These reservations are non-cancellable. Any modifications to the booking must be made at least 14 days before the scheduled arrival and are subject to a $50 rebooking fee.

**Please refer to your booking confirmation for the cancelation policy details on your reservation.

 

GROUP BOOKINGS:
 

For bookings of more than 2 rooms our group cancellation policy will apply. 

Cancellation Policy for Group Bookings:
 

If cancelled at least 8 weeks prior to arrival no cancellation fee will be charged.

If cancelled between 6-8 weeks before arrival date a 15% room rate applies

If cancelled between 6-4 weeks before arrival date a 50% room rate applies

If cancelled within 4 weeks before arrival date a 100% room rate applies.

 

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